Contact Our Service Department 603-888-2757

How Can We Help?

Is your sewing machine skipping stitches, making unusual noises, or simply due for routine maintenance? Is your vacuum losing suction, shutting off, or not cleaning as well as it should?

The experienced service team at Nashua Sew & Vac is here to help. We provide professional service and repair for sewing machines, embroidery machines, sergers, and vacuum cleaners.

Use the form below to tell us about your machine and request an appointment. A member of our service department will contact you to discuss the next step.

Request Service

Please provide as much information as possible. Details about the problem help our technicians prepare for your machine.

Customer Information

Name*
Phone Number*
Email Address*
Preferred Contact Method

• Phone

• Email

• Text message

Machine Information

Type of Service Needed*

• Sewing machine

• Embroidery machine

• Serger or overlocker

• Vacuum cleaner

• Other

Brand*
Model Number
Serial Number, if available

Tell Us What Is Happening

What problem are you experiencing?*

Examples include:

• Machine will not turn on

• Skipped or uneven stitches

• Thread breaking or bunching

• Tension or bobbin problems

• Embroidery alignment problems

• Unusual noise or vibration

• Vacuum has poor suction

• Brush roll is not turning

• Vacuum shuts off

• Cord, hose, belt, or motor problem

• Routine cleaning and maintenance

When did the problem begin?

Has the machine been serviced recently?

• Yes

• No

• Not sure

Appointment Request

We Offer Same Day service For A Additional Charge: Call for Available Days

• Monday

• Tuesday

• Thursday

• Friday

• Saturday

Preferred Time

• Morning

• Afternoon

• No preference

Sewing Machine Service

We service many major brands of household sewing machines, computerized sewing machines, embroidery machines, sergers, and coverstitch machines.

Our technicians can help with:

• Cleaning, lubrication, and preventive maintenance

• Stitch-quality and tension problems

• Bobbin and thread-delivery issues

• Timing and feed problems

• Needle-bar and presser-foot adjustments

• Embroidery performance and alignment

• Unusual noises, vibration, or error messages

• Electrical and mechanical problems

• Routine tune-ups

Bringing In an Embroidery Machine

When requesting embroidery service, please tell us whether the problem occurs during regular sewing, embroidery, or both. When the embroidery function needs to be tested, bring the embroidery unit with the machine.

Vacuum Cleaner Service

We provide service and repair for many major vacuum cleaner brands and styles, including upright, canister, central, cordless, and specialty vacuums.

Our technicians can help with:

• Loss of suction

• Brush-roll problems

• Belt replacement

• Clogged hoses and airflow problems

• Motor or electrical issues

• Damaged cords, switches, or attachments

• Unusual sounds or odors

• Filter and bag-system problems

• Routine cleaning and maintenance

Please bring the vacuum cleaner and any hose, power nozzle, or attachment directly related to the problem.

Contact the Service Department

Prefer to speak with someone directly? Call or visit us during regular business hours.

Nashua Sew & Vac
228 Daniel Webster Highway
Nashua, NH 03060
Next to Health Stop

Phone: (603) 888-2757
Email: customerservice@nashuasewandvac.com

Store and Service Hours

Monday: 10:00 AM–5:00 PM
Tuesday: 10:00 AM–5:00 PM
Wednesday: Closed
Thursday: 10:00 AM–5:00 PM
Friday: 10:00 AM–5:00 PM
Saturday: 10:00 AM–5:00 PM
Sunday: Closed

Let Us Help You Get Back Up and Running

Whether you rely on your sewing machine for quilting and embroidery or need your vacuum working properly again, Nashua Sew & Vac is ready to help.

Call Our Service Department: (603) 888-2757