At Nashua Sew & Vac, our certified technicians provide fast, reliable repairs and routine maintenance for all major sewing machine and vacuum cleaner brands. We use genuine parts and advanced diagnostic tools to restore like-new performance.
Sewing Machine Service
Brands We Service: Bernina, Baby Lock, Janome, Juki, Viking, Pfaff, Singer, Brother & more.
Services Include:
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Complete diagnostic evaluation
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Cleaning, lubrication & precision timing
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Feed system, tension & motor repairs
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Embroidery module calibration
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Computerized circuit/electronics service
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Serger & coverstitch looper adjustments
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Warranty service for select brands
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Fast turnaround with OEM parts on hand
Suggested Maintenance: Every 12 months (or every 1–2 million stitches)

Embroidery Machine Service
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Every 12 months or 1 million stitches — whichever comes first.
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Heavy or professional users (multi-needle, quilting, in-store demo, or home business) should service every 6 months.
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Light home users (occasional hobby use) can typically service every 18–24 months, provided the machine is cleaned and oiled regularly.
What’s Included in a Standard Embroidery Service
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Complete lint and thread removal from hook, feed dogs, and under needle plate
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Hook timing and needle bar height check
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Feed calibration and sensor testing (e.g., thread sensors, hoop sensors)
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Tension balance adjustment (upper and bobbin)
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Firmware and software check (when applicable)
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Lubrication and noise inspection
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Test sew with embroidery design sample

Signs It’s Time for Service
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Thread breaks or looping during embroidery
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Uneven tension or misaligned designs
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Error codes related to hoop or sensors
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Grinding or rattling noises
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Skipped stitches or registration drift
Multi-Needle Embroidery Machine Service
Certified Precision for Professional Stitching
Multi-needle embroidery machines are powerful, precision tools built for speed, accuracy, and creativity.
At Nashua Sew & Vac, our factory-trained technicians specialize in servicing and calibrating multi-needle machines from leading brands like Baby Lock, Brother, Bernina, and Janome.
Whether you embroider for fun or operate a small business, your investment deserves certified care to keep every stitch flawless.
What Our Multi-Needle Service Includes
Every machine receives a complete inspection, cleaning, and calibration using OEM-approved tools and procedures.
Typical service checklist:
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Removal of thread debris, lint, and dust from all tension and feed systems
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Cleaning and lubrication of needle bars, rotary hooks, and upper drives
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Hook timing, needle-bar height, and presser-foot lift calibration
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Thread-trimming and color-change mechanism adjustment
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Upper tension, take-up, and thread-path alignment
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Drive belt and motor inspection
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Firmware or software diagnostic check (when applicable)
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Stitch-out test to verify registration, thread trim, and color-change
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accuracy

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Brands We Service
We provide certified service for:
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Baby Lock multi-needle series (e.g., Enterprise, Venture, Valiant, Array, BMP/BMPR/BND/BNT/BMT models)
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Brother PR series (PR655–PR1055X and similar units)
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Additional professional and compact embroidery systems — contact us to confirm
All work is performed in-store by certified technicians using genuine factory parts.
Recommended Maintenance
Consistent maintenance prevents costly downtime and preserves embroidery precision.
We recommend:
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Annual service for home or light-studio use
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Every 6 months for business or production use
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Immediate service if you notice:
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Thread breaks or trimming failures
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Needle-change misalignment
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Color-registration drift
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Excessive vibration or noise
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Why Embroiderers Trust Nashua Sew & Vac
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Factory-trained, certified multi-needle specialists
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OEM parts and manufacturer-level calibration
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Transparent estimates before any repair
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In-store expertise — no shipping delays or third-party repairs
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Trusted by professionals and hobbyists throughout New England
Longarm & Quilting Machine Service
Certified Care for Your Creative Investment
Your longarm or quilting machine is the heart of your quilting passion — and it deserves expert attention.
At Nashua Sew & Vac, our factory-trained technicians specialize in servicing and calibrating longarm, mid-arm, and sit-down quilting machines from today’s leading brands.
Whether you’re a home quilter, educator, or small-business professional, you can trust our certified team to keep your machine stitching beautifully
Every machine receives a complete inspection, cleaning, and calibration using OEM-approved tools and procedures.
Typical service checklist:
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Removal of thread debris, lint, and dust from all tension and feed systems
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Cleaning and lubrication of needle bars, rotary hooks, and upper drives
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Hook timing, needle-bar height, and presser-foot lift calibration
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Thread-trimming and color-change mechanism adjustment
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Upper tension, take-up, and thread-path alignment
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Drive belt and motor inspection
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Firmware or software diagnostic check (when applicable)
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Stitch-out test to verify registration, thread trim, and color-change accuracy

Brands We Service
We provide expert in-store and on-site maintenance for:
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Baby Lock Gallant / Regalia / Coronet / Pro-Stitcher systems
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Bernina Q Series (Q16, Q20, Q24) sit-down and frame models
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Pfaff Powerquilter Series And Viking
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Handiquilter
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Additional select mid-arm or industrial quilting machines — contact us to confirm.
All work is performed by certified technicians trained directly through manufacturer programs to ensure warranty-safe service and precise calibration.
When to Schedule Service
Regular maintenance helps preserve stitch quality and prevents costly repairs.
We recommend:
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Annual tune-up for home and studio use
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Semi-annual service for high-volume quilting or business use
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Immediate service if you notice thread breaks, skipped stitches, drag on carriage, or motor noise changes
Serger Service
Precision Maintenance for Professional Finishing
Your serger is built to deliver fast, flawless seams — but only when it’s properly tuned and maintained.
At Nashua Sew & Vac, our factory-trained technicians provide expert cleaning, adjustments, and calibration for all major serger and overlock models, from basic 3-thread units to advanced air-threading and coverstitch machines.
We know how critical perfect stitch formation and knife alignment are to your projects, and we take the time to ensure your serger runs like new.
What Our Serger Service Includes
Each serger receives a complete mechanical and electronic inspection, thorough cleaning, and stitch testing before it’s returned to you.
Typical service checklist:
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Disassembly and removal of thread lint, dust, and fiber buildup
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Cleaning and lubrication of moving components
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Upper and lower looper timing adjustment
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Knife inspection and sharpening/replacement (as needed)
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Differential feed and presser-foot pressure calibration
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Tension and stitch balance adjustment for all thread paths
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Test sew with multiple fabric types to ensure consistent performance

Brands We Service
Our certified technicians are trained to service and calibrate:
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Baby Lock (including air-thread models such as Victory, Acclaim, Triumph, and Ovation)
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Bernina / Bernette
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Pfaff and Viking (Huskylock, Amber Air, Admire, etc.)
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Janome Kemore Juki Singer and Elna
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And other popular home and professional serger brands
We use genuine OEM parts and follow factory specifications for every repair or tune-up.
When to Schedule Service
Regular maintenance ensures your serger delivers even stitches, clean cuts, and consistent tension.
We recommend:
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Every 12–18 months for home use
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Every 6–12 months for frequent or business use
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Immediate service if you notice thread breakage, poor stitch balance, dull cutting blades, or unusual sounds
Schedule Your Serger Service
Drop off your serger during business hours or call ahead for scheduling.
We’ll inspect your machine and provide a clear estimate before any work begins.
Why Choose Nashua Sew & Vac
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Certified, factory-trained technicians
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Genuine manufacturer parts and precise calibrations
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All service performed in-store — never shipped out
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Transparent estimates and fast turnaround
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Over 40 years of trusted local experience
Vacuum Cleaner Service
Brands We Service: Miele, Sebo, Riccar, Kirby, Electrolux, Hoover, Shark & more.
Services Include:
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Motor and suction performance restoration
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Belt, brushroll, hose & nozzle repairs
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Filtration & HEPA upgrades/replacements
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Switch, cord, and electrical repairs
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Deep cleaning for bagless cyclones
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Central vacuum installation & service
Suggested Maintenance: Every 12–18 months depending on flooring and pet use

cissor Sharpening Service
Scissor Sharpening Service
Available In-Store at Nashua Sew & Vac
Dull scissors don’t just cut poorly—they can chew fabric, snag threads, cause frayed edges, and force you to use extra pressure, which increases fatigue and can even damage your cutting tools over time.
Our Scissor Sharpening Service at Nashua Sew & Vac restores sharp, clean cutting performance for the tools you depend on most. Whether you use your scissors for quilting, garment sewing, embroidery, crafting, or general household cutting, professional sharpening helps return smooth slicing action and extends the life of your scissors.
Instead of replacing expensive shears, let us bring them back to performance—with a finish you can feel immediately.
What this service improves
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Cleaner cuts with less effort
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Less fabric chewing, snagging, and fraying
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Better control and precision
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Smoother pivot action (depending on condition)
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Longer life for quality scissors
What We Sharpen
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Sewing and embroidery scissors
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Pinking shears
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Dressmaker and tailor shears
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Quilting and applique scissors
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Household and kitchen shears
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Specialty curved scissors
Drop-Off Instructions
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Bring scissors clean and dry if possible
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If scissors have adhesive residue (tape, fusible, sticky stabilizers), we recommend cleaning first for best sharpening results
Quality Reminder
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Sharpening improves performance, but extremely low-quality scissors may not hold an edge well
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Premium shears usually show the best “like-new” results
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How It Works
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Drop Off: Bring your scissors to our service counter during business hours.
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Assessment: Our technician inspects the blade condition and verifies eligibility for sharpening.
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Sharpen & Test: We sharpen, polish, and test each pair for smooth, accurate performance.
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Pickup Notification: We’ll contact you when your scissors are ready to go!
Why Choose Nashua Sew & Vac
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Factory-trained service technicians
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Large stock of OEM parts for quicker repairs
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Clear estimates before work begins
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Service on machines we sell and many others
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Trade-in & trade-up options available
Certified Service You Can Trust
In-Store at Nashua Sew & Vac
At Nashua Sew & Vac, we stand behind every sewing machine and vacuum we sell — and we service what we sell!
Our Certified Service Department is staffed by factory-trained technicians who specialize in Bernina, Baby Lock, Pfaff, Viking, Janome, Miele, Sebo, and many other top brands.
We’re proud to offer expert repairs, adjustments, and maintenance right here in our store — never shipped out, always handled by the people you know and trust.
What “Certified Service” Means
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Factory-Trained Technicians: Our service team receives ongoing training and certification directly from major manufacturers.
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Genuine OEM Parts: We use only brand-approved replacement parts to maintain warranty coverage and performance.
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Precision Diagnostics: Each machine is inspected, calibrated, and test-stitched or vacuum-tested before it’s returned to you.
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Local & Reliable: All service is performed on-site — no third-party repair centers or hidden shipping fees.
Conveniently located in Tax Free Nashua, NH
We stand behind every repair we perform
Sewing Machine Service Warranty
Peace of Mind from Nashua Sew & Vac
At Nashua Sew & Vac, we take pride in the quality of our workmanship and stand behind every sewing machine we service.
When your machine is repaired or tuned by our Certified Service Department, you can rest assured it’s backed by our in-house service warrant
Our Warranty Promise
All paid sewing machine repairs and adjustments performed at Nashua Sew & Vac include a 6-months warranty covering the specific work completed.
During that time, if the same issue reoccurs due to the service we performed, we’ll re-inspect and correct it at no charge.
What’s Covered
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Adjustments or repairs performed by our certified technicians
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Parts replaced by Nashua Sew & Vac as part of your repair
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Labor associated with correcting workmanship-related issues
What’s Not Covered
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Problems caused by misuse, neglect, or accidental damage
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Issues unrelated to the original repair (e.g., new timing problems, broken needles, thread jams)
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Non-OEM or customer-installed parts
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Machines that have been opened, adjusted, or modified after service
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Normal wear items (e.g., bulbs, needles, belts, bobbin cases, or blades)
Warranty on New Machines
All new sewing machines purchased from Nashua Sew & Vac include:
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Full manufacturer warranty (parts, electronics, and labor per brand)
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Free in-store training on setup and operation
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Priority certified service for the duration of your warranty period
- Free 2nd Year of Service $99.00-$199.00 Value