Why Buy A Sebo Vacuum
ABOUT SEBO
Welcome to SEBO: the world's leading manufacturer of high-quality vacuum cleaners.
In 1978, two engineers, with a vision of a cleaning system unlike anything ever produced, founded SEBO in Velbert, Germany. Since then, SEBO has become the manufacturer of the finest quality commercial-grade vacuum cleaners in the world. We've sold more than four million units to markets in Europe, Asia, Africa and North America, with cumulative sales exceeding one billion dollars. We also manufacture private-label machines for some of the top distributors in the world and are the preferred vacuum cleaner of the top hotels, hospitals, universities and government institutions worldwide . . . even The White House and Buckingham Palace! And now, our state-of-the-art cleaning technologies are available for use in your home.
SEBO vacuums have received awards and recognition from Better Homes and Gardens, Consumer's Digest, TIME, Real Simple, Wired Test and other magazines. Our future-forward, technological breakthroughs in the science of cleaning are without precedent in our industry.
SEBO's first shipment to the U.S.A. was in 1979 for commercial cleaning customers, followed by its duo-P Cleaning Powder in 1984, and its household vacuums were launched in 1997.
SEBO vacuums have received awards and recognition from Better Homes and Gardens, Consumer's Digest, TIME, Real Simple, Wired Test and other magazines. Our future-forward, technological breakthroughs in the science of cleaning are without precedent in our industry.
SEBO's first shipment to the U.S.A. was in 1979 for commercial cleaning customers, followed by its duo-P Cleaning Powder in 1984, and its household vacuums were launched in 1997.
SEBO was the WORLD'S FIRST Vacuum Manufacturer to Introduce:
- An integrated suction hose on an upright vacuum.
- A timing-belt-driven brush with clutch protection.
- A dust bag that fills from the top, followed by a microfilter and then the motor.
- An electrostatic microfilter.
- An electronic brush control and safety shut off.
- A soft bumper on a canister vacuum, which protects furniture and walls from damage.
- An electronically controlled automatic height adjustment, S-class filtration, and a detail wand with telescopic hose. To this day, the most modern vacuum cleaner in the world!
SEBO's past accomplishments point to quality products and a dedication to serving customers well. Try a SEBO vacuum in your own home, and compare it to your current machine. You will see the difference a SEBO vacuum makes in cleaning performance and overall ease of use!
BAGGED VS. BAGLESS
Vacuum Bags are Hygienic and Improve Filtration, Suction and Cleaning Performance - Filter bags are essential components of high-performance vacuum cleaners because they hold virtually all the dirt captured by the machines, which improves the effectiveness and useful life of vacuum microfilters. This is true because only a tiny fraction of particles escape from SEBO's three-layer bags, but any such particles are then easily trapped by highly effective microfilters.
SEBO's "top-fill" bags also ensure continuously strong suction because dirt enters from the top, deposits at the bottom, accumulates upward, and air exits through the sides, which allows unimpeded airflow as they fill to capacity. Also, all SEBO bags are large capacity, so they hold about 10 times the debris volume, as compared to the debris capacity of dirt containers found on typical bagless vacuums.
Lastly, changing SEBO bags takes just a few seconds, is easy to do, and a "sealing cap" covers the opening, which keeps dust sealed inside to maintain excellent hygienic conditions. And for users with allergies or asthma, it is important to have vacuums, like SEBOs, that feature superb filtration systems with quality filter-bag technology.
SEBO's "top-fill" bags also ensure continuously strong suction because dirt enters from the top, deposits at the bottom, accumulates upward, and air exits through the sides, which allows unimpeded airflow as they fill to capacity. Also, all SEBO bags are large capacity, so they hold about 10 times the debris volume, as compared to the debris capacity of dirt containers found on typical bagless vacuums.
Lastly, changing SEBO bags takes just a few seconds, is easy to do, and a "sealing cap" covers the opening, which keeps dust sealed inside to maintain excellent hygienic conditions. And for users with allergies or asthma, it is important to have vacuums, like SEBOs, that feature superb filtration systems with quality filter-bag technology.
Bagless Vacuums are Not Hygienic and Diminish Filtration, Suction and Cleaning Performance - Without bags to hold nearly all the captured dirt, the microfilters on bagless vacuums quickly clog from excessive dirt build-up and must be replaced often or a loss of suction and cleaning effectiveness will occur. And bagless vacuum microfilters are expensive, usually costing more than a multi-year supply of SEBO's large capacity filter bags. And perhaps the most annoying problem is that dust and other allergens become airborne when emptying bagless vacuum dirt containers.
Why are Bagless Vacuums So Popular? Bagless vacuums outsell bagged vacuums in today's USA marketplace. This should not happen, if one considers the substantial advantages bagged vacuums offer, as compared to bagless machines. But there is a reasonable explanation for this situation. Simply put, bagless vacuums are popular for two reasons: 1) the perception that money is saved by not buying vacuum bags, and 2) it is easier to empty a bagless dirt container than to replace a full vacuum bag. Slick manufacturer advertising campaigns further support these notions. In reality, however, these perceived advantages are more than offset by the high cost and inconvenience of frequent microfilter changes, diminished filtration and suction performance, the shortened life of vacuum motors caused by clogged microfilters, and the hassle of emptying perpetually full dirt containers.
Why are Bagless Vacuums So Popular? Bagless vacuums outsell bagged vacuums in today's USA marketplace. This should not happen, if one considers the substantial advantages bagged vacuums offer, as compared to bagless machines. But there is a reasonable explanation for this situation. Simply put, bagless vacuums are popular for two reasons: 1) the perception that money is saved by not buying vacuum bags, and 2) it is easier to empty a bagless dirt container than to replace a full vacuum bag. Slick manufacturer advertising campaigns further support these notions. In reality, however, these perceived advantages are more than offset by the high cost and inconvenience of frequent microfilter changes, diminished filtration and suction performance, the shortened life of vacuum motors caused by clogged microfilters, and the hassle of emptying perpetually full dirt containers.
SEBO's THREE-STEP FILTRATION SYSTEM:
ALL SEBO VACUUM MODELS
Bags are Better! – Top-fill, three and four-layer bags are an integral part of 
SEBO's filtration system because they hold virtually all dirt captured by the vacuum, which improves the effectiveness and useful life of the microfilters. They also ensure continuously strong suction because dirt enters from the top, deposits at the bottom, accumulates upward, and air exits through the sides, which allows unimpeded airflow as they fill to capacity. And they can be sealed when full, so no dust can escape into the air during bag removal and disposal.
In contrast, without bags to hold nearly all the captured dirt, the microfilters on bagless vacuums quickly clog from excessive dirt build-up and must be replaced often, or a loss of suction and cleaning effectiveness will occur. In addition, dust and other allergens become airborne when emptying bagless dirt containers. Lastly, bagless vacuum microfilters are expensive, usually costing more than a multi-year supply of SEBO filter bags.
SEBO's filtration system because they hold virtually all dirt captured by the vacuum, which improves the effectiveness and useful life of the microfilters. They also ensure continuously strong suction because dirt enters from the top, deposits at the bottom, accumulates upward, and air exits through the sides, which allows unimpeded airflow as they fill to capacity. And they can be sealed when full, so no dust can escape into the air during bag removal and disposal.In contrast, without bags to hold nearly all the captured dirt, the microfilters on bagless vacuums quickly clog from excessive dirt build-up and must be replaced often, or a loss of suction and cleaning effectiveness will occur. In addition, dust and other allergens become airborne when emptying bagless dirt containers. Lastly, bagless vacuum microfilters are expensive, usually costing more than a multi-year supply of SEBO filter bags.
FELIX and AIRBELT D4 MODELS
Pre-motor Filters – Pre-motor filters clean suction air after it passes through the filter bag, but before it passes over the vacuum motor. Cooling the motor with clean air is important because this increases useful life expectancy.
S-class Exhaust Microfilters – S-class Exhaust Microfilters (S = “Schwebstoff” = airborne particles) are made from electrostatically charged micro-fiber material, which attracts and captures dust particles from the airflow of the vacuum after it passes over the motor to cool it. This means that exhaust air is cleaned to the highest level. The S-class Standard requires filters to absorb greater than 99.9% of particles down to 0.3 microns in diameter. For comparison, 100 microns is the diameter of a human hair. Their advantages are a relatively open texture that allows smoother airflow for better suction performance, a longer life expectancy, and they cost less than HEPA filters.
AUTOMATIC X, ESSENTIAL G, 370 COMFORT AND AIRBELT K MODELS
S-class Pre-motor Microfilters – S-class Pre-motor Microfilters (S =
“Schwebstoff” = airborne particles) are made from electrostatically charged micro-fiber material, which attracts and captures dust particles from the airflow
of the vacuum before it passes over the motor to cool it. Cooling the motor with super-clean air increases motor life and reduces the possibility of maintenance, even after many years of use. The S-class Standard requires filters to absorb greater than 99.9% of particles down to 0.3 microns in diameter. For comparison, 100 microns is the diameter of a human hair. Their advantages are a relatively open texture that allows smoother airflow for better suction performance, a longer life expectancy, and they cost less than HEPA filters.
“Schwebstoff” = airborne particles) are made from electrostatically charged micro-fiber material, which attracts and captures dust particles from the airflow
of the vacuum before it passes over the motor to cool it. Cooling the motor with super-clean air increases motor life and reduces the possibility of maintenance, even after many years of use. The S-class Standard requires filters to absorb greater than 99.9% of particles down to 0.3 microns in diameter. For comparison, 100 microns is the diameter of a human hair. Their advantages are a relatively open texture that allows smoother airflow for better suction performance, a longer life expectancy, and they cost less than HEPA filters.HEPA Pre-motor Microfilters (Optional) – HEPA Pre-motor Microfilters ("High Efficiency Particulate Air") remove a minimum of 99.97% of all airborne particulate matter down to 0.3 microns in diameter. Because these filters use small grid-like structures to capture dust particles, dirt build-up clogs the airflow pathway sooner than what is expected from S-class microfilters. However, SEBO’s HEPA microfilters are sold along with four-layer "Ultra-bags," which provide highly effective filtration before the airflow goes through the HEPA microfilter, greatly increasing life expectancy and reducing the potential of diminished air flow.
Exhaust Filters – Exhaust filters clean the air emitted by the vacuum motor.
Buy Your New Vacuum with a Green and Clean Conscience!
There is more to being environmentally aware than just looking at energy ratings. . . friends of the environment also want their new appliances to be responsibly manufactured. Everyone knows to look for efficiency when it comes to buying new appliances for the home, but what about the amount of energy consumed in their production and distribution? Sometimes this can far exceed the energy used during the entire lifespan of a product.Made in Germany, using locally sourced materials and components, SEBO vacuum cleaners are built to last and are manufactured in an environmentally responsible way that reduces waste and uses fewer resources. Plastic is recycled into new components, and the SEBO factory is completely self-sustaining with respect to electricity. Its combined heat and power system produces the electricity required to run the factory's machinery. The warm air and water created by the system's generators are then used to heat the factory and warehouse.
For SEBO, reducing the carbon footprint of a product starts in the initial design process. An important consideration is to ensure that products pack into the smallest possible cartons, and that carton sizes allow the maximum number of machines to fit on a pallet. Most SEBO packaging is made from unbleached recycled cardboard, and waste paper from the offices is shredded and re-used for packing. Even deliveries are carefully planned, to ensure delivery trucks are running economically and are filled to capacity.
Water resources are also conserved at the SEBO factory. Rainwater is collected from the roof, then filtered and stored, to be used in production and within the factory washrooms, saving the unnecessary use of treated drinking water.
The factory and offices are designed to use natural light as much as possible, avoiding artificial lighting and the associated power consumption. And work hours are scheduled to make use of daylight hours; this also improves the working environment for employees.
Water resources are also conserved at the SEBO factory. Rainwater is collected from the roof, then filtered and stored, to be used in production and within the factory washrooms, saving the unnecessary use of treated drinking water.
The factory and offices are designed to use natural light as much as possible, avoiding artificial lighting and the associated power consumption. And work hours are scheduled to make use of daylight hours; this also improves the working environment for employees.
LIBERATION FROM DISPOSABLE VACUUMS!
The U.S. retail vacuum cleaner market exceeds $4 billion per year, but 44% of vacuum owners have purchased a new machine in just the past two years. Think of how many fairly new vacuums now consume space in our landfills! SEBO vacuums are made in Germany and are built to last for many years, which reduces landfill waste and uses fewer resources.
How many vacuums, dishwashers or refrigerators have you purchased in the last two years? Well, if you are like many Americans, you may have purchased as many as two or three vacuums, but your other major appliances have not yet needed to be replaced. Shouldn't vacuums be as durable and long lasting as your other major appliances? SEBO vacuums save ordinary residential users hundreds of dollars by providing excellent performance for ten to fifteen years or more, so six or seven "disposable vacuums" must be purchased during the average life expectancy of just one SEBO machine.
SEBO is so confident about the quality of its vacuums, it offers a standard factory warranty of five years on both non-wear parts and labor. SEBO’s AUTOMATIC X model includes a lifetime warranty on the belts.
When using disposable vacuums, dirty air can escape through leaks in the seals and seams of the machines. But with tight seals throughout, SEBO vacuums are ideal for users with allergies or asthma or to simply improve indoor air quality.
Specifically, how are SEBO vacuums different from typical vacuums? The chart below provides several examples.
COMPARISON ITEMS
SEBO VACUUMS
TYPICAL VACUUMS
- Belts
Bags vs. Bagless
Collected Dirt Capacity
Filtration - Lifetime belts
Inexpensive, effective, hygienic
Large capacity, 1.4 or .92 gallons
Tightly sealed, 3-step filtration - Frequent belt replacements Non-hygienic, clogs filters Small capacity, disposals are frequent Poorly sealed, 2-step filtration
- Filters
Flat-to-the-floor Profile
Factory Warranty
Technical Specifications - Inexpensive and long-lasting
Easily under beds, 5.5 & 6.0 inches
5-years parts/5-years labor
Details broadly disclosed - Expensive, frequent changes
Impossible under beds, 10+ inches
1 to 3-years parts/labor
Mostly marketing spin
- Flooring-type Capabilities
Brush Roller Cleaning
Detail Wand and Hose
Power Head Adjustment - One vacuum for all floor types
Quick and easy brush removal
Convenient, easy and durable
True automatic or manual - Often two vacuums needed
Brush cannot be removed
Clunky and inconvenient
Floating, not truly automatic
- Cord Length
Weight
Edge Cleaning
Wheels - X-model, 40 feet; FELIX, 31 feet
15 to 16 pounds
Have one or two-sided
Protective, rubber-coated - 25 to 30 feet
20 to 25 pounds
Have one-sided or none
Thin plastic, can scratch floors
- Body Materials
Body Seals & Seams
Overall Durability
Repair Services - Commercial-quality, strong ABS
Very tight, improves filtration
Commercial grade, years of use
Convenient, fast & personalized - Thin cheap plastic, not durable
Poorly sealed, defeats filtration
Typically 1 to 3 years of use
Difficult, it may take weeks
As you can see, there are profound differences in quality, when comparing SEBO vacuums to typical vacuums. But don’t take our word for it, please compare for yourself. You will see the difference!
WARRANTY AND SUPPORT
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SEBO LIMITED WARRANTY AND SUPPORT
Seven Years Motor - Five Years Parts and Labor
- SEBO America or an Authorized Dealer will provide the original owner free repair services, including freight charges (if applicable), and any parts needed to fix a broken or defective SEBO vacuum cleaner, power head, duo Brush Machine, or DISCO Polisher, which fails within the scope of ordinary household use, for the following warranty periods, all of which begin on the date of the new product purchase:
- Seven Years Motor(s). All SEBO motors (brush and suction) are covered.
- Five Years Parts. See Item #5 for list of exclusions.
- Five Years Labor. All warranty labor must be performed by SEBO America or an Authorized SEBO Dealer.
- Lifetime X Belts. On SEBO AUTOMATIC X vacuums, a lifetime warranty is provided on the drive belts, which also includes the labor costs to replace them.
- SEBO America or an Authorized SEBO Dealer must complete all warranty repairs.
- To locate an Authorized SEBO Dealer in your area, or to register a warranty claim in the United States, please use the Dealer Locator available at www.sebo.us, call SEBO America at 800-334-6614, or send an e-mail to info@sebo.us.
- The warranties provided for above apply exclusively to SEBO vacuum cleaners, associated power heads, DUO Brush Machines, and DISCO Polishers, which are used residentially. No warranty is provided for these SEBO machines that are used commercially.
- The Wear Parts excluded from warranty coverage include brush rollers, brush strips, sealing strips, external cords, crevice nozzles, upholstery nozzles, dusting brushes, all optional attachments, and used bags or filters.
- Bags and filters that have a manufacturer’s defect and are unused are covered under warranty and will be replaced with the same item.
- This warranty applies only while your SEBO machine is physically located within the United States of America.
- The purchase receipt showing the date, price, and item of purchase is the initial document of proof of purchase, and it determines the validity of warranty. To be certain that your warranty claim can be processed as quickly and efficiently as possible, please retain your original purchase receipt and mail in the warranty card, which was provided with your new SEBO vacuum cleaner. You may also complete warranty registration on our website at www.sebo.us.
- This warranty gives you specific legal rights. You may also have other legal rights, which vary from state to state.
- This warranty applies only to SEBO products purchased from Authorized SEBO Dealers located in the United States of America.
THE WARRANTY DOES NOT COVER:
- Products that are second-hand, or products outside of the warranty period.
- Machines that have not been assembled, used, or maintained in accordance with the operating instructions.
- Machines, bags, filters, and spare parts designed or intended for use in countries other than the USA.
- Defects or damage caused by the use of non-genuine SEBO parts, including but not limited to bags, filters and spare parts, or machines that have unauthorized modifications.
- Defects or damage caused by service or parts provided by a Non-Authorized SEBO Dealer.
- Machines in which filters have been washed and/or bags have been reused.
- Typical wear and tear, accident, other casualty, misuse, neglect, improper use or maintenance, or any machine in which the serial number has been altered or removed.
- Normal maintenance, such as the removal of clogs or cleaning brush rollers.
- Damage caused by external sources, such as liquids, hot materials, weather or proximity to heat, e.g., fires, ovens, radiators, etc.
EXCLUSIVE REMEDY: The remedies provided under the terms of this Warranty are the purchaser’s exclusive remedies and are in lieu of any remedies otherwise available.
LIMITATIONS AND EXCLUSIONS: SEBO makes no other representations or warranties, expressed or implied, and specifically excludes the implied warranties of merchantability and fitness for a particular purpose where allowed. The entirety of this limited warranty, and all implied warranties, shall only be applicable during the specified time periods provided within this limited warranty. SEBO will not be liable for incidental or consequential damages of any kind or nature. This disclaimer of implied warranties shall not apply to the extent said disclaimer is not allowed by applicable federal and/or state law. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
SEBO America, LLC
7472 S. Tucson Way, Suite 190
Centennial, CO 80112
Telephone: 800-334-6614 Fax: 303-792-9196
www.sebo.us
7472 S. Tucson Way, Suite 190
Centennial, CO 80112
Telephone: 800-334-6614 Fax: 303-792-9196
www.sebo.us
To download a PDF file of the complete text and Terms and Conditions of SEBO America’s FREE Warranty, Click Here . . .
WARRANTY REPAIR PROCEDURE
SEBO America or an authorized dealer must approve and provide all warranty work. SEBO’s customer service phone number is 800-334-6614 and representatives are available Monday - Friday, 8:00 am - 5:00 pm MST, or such repair requests can be e-mailed to info@sebo.us.Customer service is available to advise you on self-help (such as clog removal) or to arrange any repair services. SEBO machines are designed to be easy to maintain, so most “problems” can be resolved over the phone or by watching SEBO’s How-to Videos available on this web site. Before phoning SEBO for service, please ensure you have checked for clogs, fitted a new bag, replaced dirty filters and cleaned the brush roller. If you still need to contact SEBO, please have your serial number (found on the underneath side of the power head), name of dealer, and date of purchase details available. Without proof of purchase, repairs may be chargeable.
SEBO's repair procedure is easy and convenient. Repairs that are covered under warranty are done free of charge, and SEBO even pays related freight costs. For machines that are not covered under warranty, SEBO charges customers very reasonable repair fees, plus associated freight costs.
The repair procedure is as follows:
- Call customer service at 800-334-6614, to discuss the problem. The outcome of the call should be one of these three options:
- The problem is diagnosed over the phone, and the customer service representative provides a "self-help" solution, e.g., clog removal.
- A referral is made to a local authorized SEBO retail store, which can provide the needed repair services.
- The determination is made that the machine must be repaired at SEBO's corporate office in Centennial, Colorado. If this is the case, customer service will issue a Return Material Authorization number ("RMA") and a prepaid UPS Return Label.
- Package for shipment that portion of the vacuum which SEBO's customer service representative instructs you to return, e.g., the power head, the bag housing, or may be the entire vacuum. Affix the UPS Return Label to the outside of the box.
- Leave the box at any UPS Store, pick-up location, or drop-off station.